Refund policy
Within 30 Days: At Mon Crochet, all our items are handmade crochet creations. We accept returns, but kindly make sure to place an order only if you are certain about your purchase. We are committed to your satisfaction and will accept returns for any purchase if you face any issues. To start an inquiry, contact us at returns@moncrochet.com, chat through our website, or call us.
Damages and Issues: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, if you received the wrong item, or if it does not fit. We will proceed by sending you new items, issuing credits, or returning your payment 100%.
Return Policy: Simply contact us with your order details, and we will provide you with a return slip and return address. Upon returning the item to the shipping company, we will refund your full payment. However, please make sure to place an order only if you are certain about your purchase.