PAYMENT
We do not charge at the checkout. Feel free to chat with us for any questions or to request customizations. We only authorize payment at checkout and capture it manually once the order is finalized. We will always confirm with you and obtain your permission before charging your card. This ensures you get exactly what you want, including all customizations, gift box requests, and other details. We will charge your card manually once our artisans start crafting your crochet items.
Our Payment Process at Mon Crochet
At Mon Crochet, we've designed a customer-friendly payment process to ensure your complete satisfaction and clarity with every order. Here's how it works:
- No Immediate Charge at Checkout: When you place an order with us, rest assured your card will not be charged immediately. This means you can complete your purchase without any immediate deduction from your account.
- Customization and Communication: We love making your crochet items unique and special. Feel free to contact us with questions, customization requests, or specific details like gift boxing. We're here to craft exactly what you envision.
- Payment Authorization: While your card isn't charged at checkout, we perform a standard authorization. This is to verify that your card is valid and has the necessary funds. But don't worry, it's not an actual charge.
- Manual Payment Processing: Once we've finalized all the details of your order, including any custom touches you've requested, we proceed to the payment stage. Unlike automated systems, we manually process your payment to ensure accuracy and personalized attention to your order.
- Your Confirmation is Key: We will always confirm with you before we process any charge. We want to ensure you're completely happy with every order aspect - from the product details to the payment.
- Charging Upon Crafting: The actual charge to your card is made only when our skilled artisans start crafting your unique crochet items. This ensures you are only billed when we bring your crochet dreams to life.
At Mon Crochet, we believe in transparency, customer satisfaction, and providing a seamless experience from browsing to billing. Thank you for choosing us for your crochet needs – we can't wait to create something special for you!